New York City Open Data: A Brief History

When New York City leaders passed comprehensive open data legislation in 2012, they set a high bar for open information and government transparency. N...

Profiles |

Social Media

Social Media’s Growing Utility for Government

Anyone who doubts that creativity is abundant in the public sector need only scroll through the lists of semifinalists and "Bright Ideas" recognized b...

Features |

Outcome-Driven Policy With a Human Touch

Outcome-driven policy in many ways seems like common sense: setting measurable objectives for policies gives government a much better chance of making...

Features |

311

A Catalog of Civic Data Use Cases

What kinds of operations-enhancing questions have cities asked and answered with data and analytics? The catalog below is an ongoing, regularly-update...

Resources |

311

Artificial Intelligence Will Help Create a More Responsive Government

When a citizen dials 311, it has been the longstanding preference by mayors to have a city employee on the other end of the line to deliver the ever-v...

Features |

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