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Jane Wiseman

Civic Analytics Network

Discovering the True Value of City Data Experts

Increasingly, leading cities are hiring “data people.” Whether with the title chief data officer, chief innovation officer, performance stat program d...

Performance Measurement

Can Well-Being Define What Government Does?

One of the most important questions a local-government official can ask is "why?" Government typically does today what it did yesterday. But what if l...

Civic Data

Ten Great Ways Data Can Make Government Better

Every day, seven million rows of new data are created in the City of Chicago alone, and countless billions of rows of data are generated across all of...

Civic Analytics Network

Lessons from Leading CDOs

Executive Summary A Chief Data Officer (CDO) can lead a city or state toward greater data-driven government. Leveraging data enables more responsive...

Civic Analytics Network

Civic Analytics Network Member Profiles

Civic Analytics Network Members – Quick Facts The table below includes summary information for the participants in the Civic Analytics Network as of...

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About the Author

Jane Wiseman

Jane Wiseman is an Innovations in American Government Fellow at the Ash Center for Democratic Governance and Innovation. She leads the Institute for Excellence in Government, a non-profit consulting firm dedicated to improving government performance.  She has served as an appointed official in government and as a financial advisor and consultant to government.  Her current consulting, research, and writing focus on government innovation and data-driven decision-making.  She supports an effort to create a national network of urban Chief Data Officers to accelerate the use of analytics in local government.  She has advised the US cities funded by Bloomberg Philanthropies in their Mayors Challenge competition.  She has written on customer-centric government, data-driven decision-making in government, pretrial justice, and 311 for a variety of audiences. 

Her prior consulting work has included organizational strategy, performance management and eGovernment strategy work for Accenture and Price Waterhouse.  Selected clients include the National Governor’s Association, the United States Department of Veterans Affairs, the National Criminal Justice Association, the Commonwealth of Massachusetts, the United States Postal Service, the State of Michigan, the United States Department of Housing and Urban Development, and the United States Department of Commerce. 

Ms. Wiseman has served as Assistant Secretary, Massachusetts Executive Office of Public Safety and as Assistant to the Director for Strategic Planning, National Institute of Justice, United States Department of Justice.  Ms. Wiseman represented the Justice Department on detail as a Staff Assistant for the US House of Representatives Appropriations Committee.  Ms. Wiseman holds a Bachelor of Arts in Government from Smith College and a Master of Public Policy from the Harvard Kennedy School.