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Performance Measurement

From Research to Results: Measuring Trust in City Agencies

“Trust in government is at an all time low.” Does this line sound familiar? Throughout American political history, it has appeared in the...

Resources |

Performance Measurement

Can Well-Being Define What Government Does?

One of the most important questions a local-government official can ask is "why?" Government typically does today what it did yesterday. But what if l...

Profiles |

Performance Measurement

Battling Blight: Four Ways Cities Are Using Data to Address Vacant Properties

Whether the result of a destructive natural disaster like Hurricane Katrina or the consequence of the foreclosure and home loan crisis of the mid-2000...

Features |

Performance Measurement

Data-Savvy Budget Cuts to Save Jobs in Jackson

Last year, Jackson, Mississippi faced a challenge familiar to many cities: a need to make significant budget cuts while trying to preserve jobs and ma...

Profiles |

Performance Measurement

How Louisville Embedded Performance Management Into City Departments

The City of Louisville, Kentucky’s performance management system, LouieStat, sets the bar for city government performance improvement. Mayor Greg Fisc...

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