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Human-Centered Design

Putting Users First: Human-Centered Approaches in the Data-Smart City

Design determines—in both small and profound ways—our experiences in the world. Maybe you grew up in the city, near the park and a sunken...

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Human-Centered Design

12/12 Human-Centered Approaches to Data + Digital Services Webinar

Human-Centered Approaches to Data + Digital Services: December 12, 12pm-1pm ET The framework of human-centered design — which starts with end users...

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Human-Centered Design

Three Tips for Designing Municipal Tools with Employees in Mind

A number of years ago, a Midwestern state rolled out a comprehensive procurement system that allowed state employees to identify purchases based on 1,...

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