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Social Media

Social Media’s Growing Utility for Government

Anyone who doubts that creativity is abundant in the public sector need only scroll through the lists of semifinalists and "Bright Ideas" recognized b...

Features |

Social Media

Embracing Technology and Changing the Culture at the NYPD

In 2015, crime in New York City fell once again, reaching its lowest level in recent decades. New Yorkers are now safer in the city than they have bee...

Features |

Social Media

Social Media’s Place in Data-Smart Governance

Cities can produce great value from social media, but only if they start talking a little bit less about themselves and start listening more to their...

Features | | Governing

Social Media

#DataSmart Resources: Civic Engagement

Civic engagement has long been a universal concern for cities. Governments depend on constituent thoughts and feedback to guide their work, but solici...

Resources |

Social Media

Now Trending: #CityHall on Social Media

In the past decade, Americans’ social media usage has increased nearly tenfold, with Pew Research estimating that 65% of all adults are on at least on...

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