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Harvard Professors Release Guide to Help Civic Leaders Leverage Data for Responsive Governance

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Case Study | Boston’s Citywide Analytics Team

In Boston, when an ambulance arrives at an address in under six minutes, when a resident’s call to 311 is answered in less than 30 seconds, or when a...

Profiles |

A Catalog of Civic Data Use Cases

What kinds of operations-enhancing questions have cities asked and answered with data and analytics? The catalog below is an ongoing, regularly-update...

Resources |

Burgh’s Eye View

The proliferation of civic tech projects has led to a growing number of vendors who offer off-the-shelf products for cities and municipalities. At the...

Profiles |

Predictive Analytics: Driving Improvements Using Data

Governments today operate in an increasingly complex world, reflected in the volume and ubiquity of data produced by citizens and agencies, as well as...

Features |

A Five-Point Plan to Cultivate Citizen Support for Tech Initiatives

A tech champion in a government entity needs to cultivate allies, especially when the innovation presents transformative opportunity. In my last colum...

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