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Performance Measurement

Can Well-Being Define What Government Does?

Santa Monica is convinced that it can and should. It's putting a lot of effort into aligning services around that goal.

Civic Data

How Trusting Tech Can Improve Disaster Response

Using data from both government and volunteer sources is key to an effective disaster response strategy.

Civic Engagement

How Civic Tech Can Address Urban Inequality

Cities shouldn't just work for their neediest citizens. They also should work with them.

Performance Measurement

From Research to Results: Measuring Trust in City Agencies