- December 30, 2010
- Operational Excellence in Government
This resource is part of the Ash Center's Operational Excellence in Government Project.
Report Date: 2010
Produced For: The Connecticut General Assembly and Governor Dannel Malloy
Produced By: A commission of Government Administration and Elections Committee members, Appropriations Committee chairs and members, Legislative Program Review chairs, Investigations Committee chairs, the secretary of the Office of Policy and Management, and eight legislative appointees
The Connecticut General Assembly created the Commission on Enhancing Agency Outcomes to mitigate the state budget deficit. The commission’s report was presented to the General Assembly and Governor Dannel Malloy with outlined goals to reduce state costs and enhance the quality and accessibility of state services. The report’s cost savings recommendations identify personnel and functional overlaps among agencies, and outlines the potential consolidation of various state operations. Additional report proposals recommend modernizing state procurement practices, introducing Medicaid cost savings, and maximizing revenue collection methods. Of note, the report’s outlined cost concerns and its supplemental recommendations are framed through a business case management approach. The commission also outlines an additional set of proposals that could enhance agency outcomes but require further exploration.
Photo credit: J. Stephen Conn / CC BY
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