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Topic: Internal and Public Engagement

  • February 27, 2017
  • Operational Excellence

This resource is part of the Ash Center's Operational Excellence in Government Project.

Overview

Government exists to serve the people. Thus, its effective or ineffective operation has lasting impact on citizens. The Internal and Public Engagement section focuses on government interactions with citizens, and highlights the importance of transparency and public feedback in creating an effective and responsive government. This section includes articles on government mission, stakeholder and community engagement, transparency, and agency and department collaboration.

Subtopics include:

  •     Collaboration, including intra- and interagency relationships
  •     Mission-oriented
  •     Public feedback on government processes
  •     Stakeholder and community engagement
  •     Transparency

Related Reports

Internal and Public Engagement Reports

Related Resources

Internal and Public Engagement Reports, Case Studies, and Papers

Related Research

Champions of Participation: Full Report of Proceedings
Ash Center for Democratic Governance and Innovation, Harvard Kennedy School
2009

From Government 2.0 to Society 2.0: Pathways to Engagement, Collaboration and Transformation
Archon Fung, Zachary Tumin
Ash Center for Democratic Governance and Innovation, Harvard Kennedy School
2011

Hard, Soft, or Tough Love: What Kinds of Organizational Culture Promote Successful Performance in Cross-Organizational Collaborations?
Sounman Hong, Steven J. Kelman
Harvard Kennedy School
February 2012

Partnership as a Tool for Improving Participation in Democratic Processes, Blackfoot Valley, Montana
Greg Neudecker
Ash Center for Democratic Governance and Innovation, Harvard Kennedy School
August 2007

The Portland Region: Where City and Suburbs Talk to Each Other
Carl Abbott
Fannie Mae Foundation
1997

Related Innovations

Accelerating Social Impact Through Crowdfunding
U.S. Department of State
2015 Innovations in American Government Awards Bright Idea

Challenge.gov
General Services Administration
2013 Innovations in American Government Awards Winner

Community Air Mapping for Health
City of Louisville, KY
2015 Innovations in American Government Awards Semifinalist

Riverside Resident Connect
City of Riverside, CA
2015 Innovations in American Government Awards Bright Idea

Silicon Valley Talent Partnership
City of San Jose, CA
2015 Innovations in American Government Awards Bright Idea

 

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