- Visualization
- District of Columbia
- District of Columbia
DC recently launched grade.dc.gov to mine social media to monitor residents complaints and concerns and suggestions across numerous social-media platforms. Once aggregated, the data is fed to the appropriate municipal agency to determine how they may respond to citizen concerns. Furthermore, in a smart approach to transparency, this data is converted to letter grades for the different agencies with the grade being available to the general public.
DATASETS
Social media