Dear Urban Mobility Solution Providers,
The launch of dockless, electric vehicles in our cities has been exciting for all of us. The innovation in transportation is greatly appreciated. A...
City officials sometimes assume that the public will celebrate important municipal operational successes. Yet it is rare for such news to capture the attention span of residents pressed w...
Introduction
Major sectors of our economy—banking, retail, health care, hospitality—highly value the user experience (UX) and depend on it for managing their businesses. Increasingly comp...
Rising levels of urbanization in the United States are putting demand on new and existing infrastructure. As cities grow and local demographics change, it is becoming more difficult for l...
Governments often view performance-based contracting as a north star. But while paying for performance can streamline incentives for public works or technology, it can backfire for social...
