By Data-Smart City Solutions • November 1, 2019

INSIDE INDIANA BUSINESS: USING DATA TO LOWER INDIANA INFANT MORTALITY RATE

Indiana’s infant mortality rate is 7.3 percent, which is the seventh highest in the country according to the Centers for Disease Control and Prevention. Governor Eric Holcomb wants to significantly lower this rate by 2024, and the state chapter of the nonprofit Healthcare Information and Management Systems Society put together a data competition to support this goal. Called the Healthy Mom + Baby Datapalooza, participants will conduct data analyses to inform state policy on obstetrician services and maternal health, with the top two finishers winning more than $3,000. 

HOLLYWOOD GAZETTE: NEW TECHNOLOGY BRINGS EASY DRIVING 

Officials in Broward County, Florida, are testing new technology to speed up traffic, reduce intersection congestion, and improve road safety. Using a variety of sensors and cameras, transportation officials will analyze near-accidents to rank intersections for safety enhancements. The technology will also show road hazards so that officials can more efficiently clear roads. And in cars that are equipped to read the sensor data, drivers will be alerted to traffic light timing, with the hope of moving them more quickly through green lights. 

EDSCOOP: HOW TO DISCUSS STUDENT DATA PRIVACY IN YOUR SCHOOL AND COMMUNITY

The variety of stakeholders in the education system requires efficient and open communication. As school systems incorporate more technology, communicating around youth data privacy is increasingly important. This article outlines a policy framework for school officials to ensure they understand privacy regulations and requirements and how to communicate them to parents and other parties. 
 

KRDO: COLORADO DRIVER LICENSES, IDS CAN NOW BE CARRIED DIGITALLY

Thanks to a simple barcode scan, residents with the MyColorado app can now verify their age and identity on their cell phones. Both a driver’s license and a state ID card can be scanned and uploaded into a profile on the app. Service providers for digital identification maintain that these cards are more secure and have stronger authentication; Colorado first piloted digital IDs in 2017. 
 

GCN: HOW CONVERSATIONAL AI CAN DELIVER EXCEPTIONAL CITIZEN SERVICES

When residents interact with government, their expectations of customer service are set by their experiences with private companies. However, studies of customer experience show that government is behind the private sector. The successful use of AI voicebots in the Irish Office of the Revenue Commissioners shows how government can improve the customer experience with conversational technology.